Cancellation Policy

As a courtesy to all spa guests, cancellations must be made 24 hours in advance of your appointment time.  Failure to do so will result in the full-service rate charged to your account.  If you are running late, a phone call is always appreciated.  We will reschedule your appointment if possible.  If we are not able to reschedule your appointment time, your services will begin as previously scheduled.  Your arrival time will determine the length of your treatment time, which will end as scheduled, so the next guest may begin promptly.